Location: | San Diego, CA, USA | Pay Rate: | $19.00 per hour |
Pay Type: | per hour | Employment Type: | Seasonal |
The La Jolla Beach & Tennis Club is currently seeking Tennis Sales Clerk to join our team at our beautiful oceanfront property!
Be a part of the diverse team at La Jolla Beach & Tennis Club, Inc. Our landmark hotels and restaurants have become La Jolla institutions, which are founded on family values and community mindedness. La Jolla Beach & Tennis Club, Inc. offers excellent benefits and a great work environment for our employees.
What we offer:
- Free daily meal and salad bar
- Free parking
- Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!
- Property retail shop and hotel discounts
- $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club
- Benefits including: Medical, Dental, Vision, 401K (based on employment status)
- Paid vacation, sick, and holiday time
What we ask:
- Consistently provide professional, attentive, and genuinely friendly service
- Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests
SUMMARY
Obtains or receives merchandise, monitors shop activity, totals bill, accepts payments and provides exceptional customer service to members, guests, employees, and visitors. Promotes and follows LJBTC, Inc.'s Signature Service standards and requirements ensuring a lasting impression of exemplary service resulting in supremely satisfied and loyal members and guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Greets customers and offers assistance both in person and in telephone interactions.
- Stocks shelves, counters or tables with merchandise.
- Sets up advertising displays or arranges merchandise on counters or tables to promote sales.
- Assists members and guests with setting up games.
- Stamps, marks or tags prices on merchandise.
- Obtains merchandise requested by customer or receives merchandise selected by customer.
- Obtains information from customers for special or mail orders for merchandise.
- Answers customer's questions concerning location, price and use of merchandise.
- Totals price and tax on merchandise purchased by customer to determine bill.
- Accepts payments. Wraps or bag merchandise for customers.
- Cleans shelves, counters, or tables.
- Removes and sends receipts to front desk for processing.
- Calculates sales discount to determine price.
- Keeps record of sales and prepares periodic inventory of stock.
- Schedules tennis lessons for members and guests with Club Pros.
- Hangs signs on courts to promote events.
- Reserves court time for Club pros and special events.
- Other duties may be assigned.
OUTCOME
The servicing of guests and members at the Tennis Shop in an efficient and positive manner will influence the customer's perception of the company as friendly, helpful, professional and reliable, and will help generate merchandise sales.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
EDUCATION and/or EXPERIENCE
High School diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience. Strong tennis game and knowledge preferred.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports, and correspondence. Ability to speak effectively in English to customers, members, employees and the general public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to work in an efficient and professional manner with guests and members under limited supervision.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee is occasionally required to walk; sit; use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee must frequently lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, peripheral vision and the ability to adjust focus.
WORKING CONDITIONS
ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the noise level in the work environment is usually moderate.
Employees are required to perform all tasks as safely as possible and to adhere to the applicable safety procedures.
The La Jolla Beach & Tennis Club is committed to ensuring a safe work environment for all employees. In compliance with federal "Right to Know" requirements, the company freely discloses this information so that all employees are informed about
potential hazards in the workplace. We encourage all employees to immediately report any known or potentially dangerous hazards to management.
INTERACTION
Interacts daily with guests and members, and the following departments: accounting, membership, front desk, executive personnel, engineering, purchasing, catering, human resources, security, reservations, group sales, housekeeping, golf and massage therapy.
SCHEDULING
This company operates seven days a week, 24 hours a day. Shifts will generally be rotated, as much as possible to be fair to everyone. At times it may be necessary to move you from your accustomed shift if business or task assignments demand. In addition, it should be understood that business needs determine the number of hours that you work.
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