The La Jolla Beach & Tennis Club is currently seeking a Sales & Catering Coordinator to join our team at our beautiful oceanfront property!

Be a part of the diverse team at La Jolla Beach & Tennis Club, Inc. Our landmark hotels and restaurants have become La Jolla institutions, which are founded on family values and community mindedness. La Jolla Beach & Tennis Club, Inc. offers excellent benefits and a great work environment for our employees.

What we offer:

• Free daily meal and salad bar
• Free parking
• Benefits including: Medical, Dental, Vision, 401K (based on employment status)
• Paid vacation, sick, and holiday time
• Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!
• Property retail shop and hotel discounts
• $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club

What we ask:

• Consistently provide professional, attentive, and genuinely friendly service
• Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests

Schedule: Full Time

Pay Range: $22 - $24.50

SUMMARY

The primary role of the Sales & Catering Coordinator is to provide a wide range of hotel administrative support that will enable the property sales and catering managers to focus on revenue generating activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Sales & Catering Coordinator responsibilities include:

• Greet clients, answer phone calls, intake and process incoming lead information, handle reservation requests, research group billing inquiries, gather data as needed, compile reports, maintain files and prepare correspondence.
• Interact with group, catering, and business travel customers in person, via email, and over the phone to qualify and assist existing and future customers.
• Assist Sales & Catering managers with duties as needed including but not limited to initial billing inquiries, final bills, commission payments, no-show status, sales system research, scheduling appointments, assisting with site tours, etc.
• Responsible for all in-house events to include BEO creation, menu selection, final bills, event space set up, etc.
• Assist Sales & Catering managers with RFP responses, proposals, contracts, BEOs, and meeting arrangements as needed.
• Upload and maintain the group files within the sales system for all group bookings at the property level. This includes ensuring signed agreements are uploaded when all bookings are turned to definite bookings.
• Maintain inventory and create printed and electronic collateral to include coupons, flyers, and branded sales and marketing pieces as needed.
• Participate in hotel team meetings.
• Provide additional administrative assistance as directed.
• Any and all other work as required to complete the primary purpose of the position.
• Gift Certificates & Amenity Requests.
• Create event paper materials such as but not limited to menus, buffet signage, directional signage, amenity cards, etc.
• Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High School Diploma and one to two years of related sales, hospitality, and/or secretarial experience required.

LANGUAGE SKILLS

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions in English from members, managers, clients, customers and the general public.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, state, city and federal taxes and percentages. Ability to apply concepts of basic mathematics.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

OTHER SKILLS and ABILITIES

Ability to work in an efficient and professional manner with limited supervision. Ability to use a networked PC effectively with a working knowledge of PowerPoint, Windows, Microsoft Word, Microsoft Access and Excel.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to talk; hear; stand; walk; sit; and use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stoop, kneel, crouch or crawl.

The employee constantly lifts and/or move up to 10 pounds. Occasionally, the employee may lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKING CONDITIONS

ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

INTERACTION

While performing the duties of this job, the employee will interact with hotel guests and vendors and interact daily with employees from most departments within the company. The employee will also have occasional interaction with members of the company's board of directors, as well as local, regional and national media representatives. The employee must have the ability to communicate and work effectively with these and other designated internal and external customers.

SCHEDULING

This company operates seven days a week, 24 hours a day. The shift for this position is Monday - Friday, 9:00 AM - 5:30 PM. At times it may be necessary to move you from your accustomed shift if business or task assignments demand. In addition, it should be understood that business needs determine the number of hours that you work.