Location: | San Diego, CA, USA | Pay Rate: | $18.00 per hour |
Pay Type: | per hour | Employment Type: | Full Time |
The La Jolla Beach & Tennis Club is currently seeking a highly skilled Banquet Captain join our team at our beautiful oceanfront property!
Be a part of the diverse team at La Jolla Beach & Tennis Club, Inc. Our landmark hotels and restaurants have become La Jolla institutions, which are founded on family values and community mindedness. La Jolla Beach & Tennis Club, Inc. offers excellent benefits and a great work environment for our employees.
What we offer:
- Free daily meal and salad bar
- Free parking
- Benefits including: Medical, Dental, Vision, 401K (based on employment status)
- Paid vacation, sick, and holiday time
- Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!
- Property retail shop and hotel discounts
- $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club
What we ask:
- Consistently provide professional, attentive, and genuinely friendly service
- Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests
Schedule:
SUMMARY
Assists in overseeing all banquet and beverage activities. Supervises room set-ups, service and clean-up of all banquet functions. May assist in scheduling required staff for banquet functions and maintains banquet equipment. Promotes and follows LJBTC, Inc.'s Signature Service standards and requirements ensuring a lasting impression of exemplary service resulting in supremely satisfied and loyal members and guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Consults with Supervisor, Manager or Chef on such items as serving arrangements and additional employees and equipment needed.
- Hires and supervises temporary banquet employees.
- Requisitions table linen, china, glassware, and silverware.
- Inspects dining room serving stations for neatness and cleanliness.
- Ensure staff is ready and dressed in appropriate attire with name tags prior to event start time.
- Requisition linens and other dining room supplies for tables and serving stations.
- Inspects "side work" (prerequisites for setup/preparation and closing) assignments to insure tasks are completed.
- Relegates responsibility with follow-up to maintain the highest standards of cleanliness.
- Anticipates client's requests and automatically will provide them to guest.
- Investigates and resolves food quality and service complaints.
- Maintains working knowledge of P.O.S. (Point of Sale) system and does closing reports and nightly reconciliation's in a professional, accurate and timely manner.
- Assists managers in supervising all key personnel to ensure that standards of service are achieved and guest experience is positive.
- Attends monthly department meetings.
- Other duties may be assigned.
OUTCOME
The Captain plays a critical role in creating a positive guest impression and providing appropriate supervisory support to the Dining Room Team.
SUPERVISORY RESPONSIBILITIES
Assists in supervision in the restaurant dining area. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; addressing complaints and resolving problems.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information to customers, clients, and other employees of the organization in English.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Must have and maintain a current Food Handlers Card.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand for an extended length of time; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk, see or hear. The employee is constantly required to reach with hands and arms. Occasionally, employees must climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
The employee must constantly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds including carrying heavy food trays. Occasionally, employees may be required to lift up to 50 pounds. Specific vision abilities required by this job include the ability to adjust focus.
WORKING CONDITIONS
ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, burns from hot equipment and lacerations from sharp objects. The noise level in the work environment is usually moderate to loud. The pace is generally moderate and may be quite fast.
Employees are required to perform all tasks as safely as possible and to adhere to the applicable safety procedures.
The La Jolla Beach & Tennis Club is committed to ensuring a safe work environment for all employees. In compliance with federal "Right to Know" requirements, the company freely discloses this information so that all employees are informed about potential hazards in the work place. We encourage all employees to immediately report any known or potentially dangerous hazards to management.
INTERACTION
Employees in this position interact daily with managers, supervisors, service, kitchen personnel, and customers. Employees may also interact regularly with other department personnel.
SCHEDULING
This company operates seven days a week, 24 hours a day. Shifts will generally be rotated, as much as possible to be fair to everyone. At times it may be necessary to move you from your accustomed shift if business or task assignments demand. In addition, it should be understood that business needs determine the number of hours that you work.
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